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Email Marketing Glossary

Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to send advertisements, request business, or solicit sales or donations.

Email Marketing

Acceptable Spam Report Rate

The rate at which you can be reported as SPAM without harming your sender reputation. Anything over 0.1% (1 report per 1000 emails) will get a warning.

Email Marketing

Accounting Period

An Accounting Period is designated in all Financial Statements (Income Statement, Balance Sheet, and Statement of Cash Flows). The period communicates the span of time that is reported in the statements.

Email Marketing

Clicks Per Delivered

A percentage measure of the number of clicks divided by the number of emails delivered to the intended inbox.

Email Marketing

Clicks Per Open

A percentage measure of the number of clicks divided by the number of opens.

Email Marketing

CPM (Cost Per Thousand)

In email marketing, CPM commonly refers to the cost per 1000 names on a given rental list. For example, a rental list priced at $250 CPM would mean that the list owner charges $.25 per email address. We’ll get into buying lists later in this post.

Email Marketing

CTR (Click Through Rate)

The percentage (the number of unique clicks divided by the number that were opened) of recipients that click on a given URL in your email.

Email Marketing

Dedicated IP

In email marketing, it refers to an IP address from which only you send email.

Email Marketing

Double Opt

The recommended method of building an email list, it requires subscribers to confirm their opt in by clicking a link in a confirmation email or responding to the confirmation email in some other way.

Email Marketing

Email Campaign

An email or series of lead nurturing emails designed to accomplish an overall marketing goal.

Email Marketing

Email Filter

A technique used to block email based on the sender, subject line, or content of an email.

Email Marketing

Email Sponsorships

Buying ad space in an email newsletter or sponsoring a specific article or series of articles. Advertisers pay to have their ad inserted into the body of the email.

Email Marketing

False positive

A false positive occurs when a legitimate permission-based email is incorrectly filtered or blocked as spam.

Digital Media & Advertising

FPO

For Position Only – this is not the final content, but its dimensions are accurate

Email Marketing

Hard Bounce

A hard bounce is the failed delivery of an email due to a permanent reason like a non-existent, invalid, or blocked email address.

Email Marketing

Honey Pot

A planted email address by organizations trying to combat spam that, when a spammer harvests and emails, identifies that sender as a spammer.

Email Marketing

HTML Email

Sending HTML email makes it possible to get creative with the design of your emails.

Email Marketing

IP Warmup

Sending a progressively increasing number of emails out of an IP address in order to build the IP’s reputation.

Email Marketing

Levels of Authentication

A way of establishing a sender’s identity, and ensure the sender is allowed to send from a given domain.

Email Marketing

List Segmentation

Selecting a target audience or group of individuals for whom your email message is relevant. A segmented list means a more targeted and relevant email campaign, thus a higher response rate and less unsubscribes and spam reports.

Email Marketing

Open Rate

The percentage of emails opened in an email marketing campaign, or the percentage opened of the total number of emails sent.

Email Marketing

Opt Out (or Unsubscribe)

When a subscribers chooses not to receive email communications from the sender anymore, and requests removal from your email list. It is legally required that you provide a clear way to opt out in every email you send.